Service Maintenance

The GRF Service Maintenance Department provides efficient and reliable upkeep of GRF and Mutual equipment and assets. The department provides plumbing, electric, painting and carpentry, among other services.

Some service calls are urgent in nature and are treated as same-day priorities. Other more routine calls are answered within 5-10 business days. Non-priority calls are assigned in the order received.

If immediate assistance is needed after hours, residents should contact the Security Department at 562- 594-4754. A technician will be dispatched based upon urgency. After-hours requests made to Security are considered urgent in nature. Urgent issues include water leaks, toilet, sink and shower stoppages, and electrical issues.

Important reminders:

Procedures are subject to change and vary based on Mutual policies. Mutual directors can assist in determining charges.
Residents may also leave a message on the office phone, 562- 431-3548, if desired. Staff listens to these messages throughout each business day.
Each Mutual also posts a list of current directors in all laundry rooms. To speak with a director, residents should check the listings or contact Service Maintenance for the appropriate number.

Service Orders can only be requested by residents, a Mutual director, GRF Building Inspectors/office support, or Security. Some charges may not be covered by individual Mutuals. Office staff, technicians, or Mutual directors can assist in the determination of charges.

HOURS OF OPERATION
Monday-Friday, 8:00am - 4:30pm

PHONE
(562) 431-3548